5 / 5 13 reviews

Who Uses This Software?

Were obsessed with putting the Human in HR and are proud to have been 100% dedicated to HR for over a decade. 1,300 clients, across 23 countries, trust us with their employee engagement.

Average Ratings

13 reviews
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Reward Gateway
  • Founded 2006

About This Software

SmartHub is an all-in-one Employee Engagement Platform to help HR centralise and promote whats important to their organisation. From market-leading employee discounts and perks to reward and recognition, wellbeing and internal communications, SmartHub can be customised with existing (or new) tools to build employee engagement.

  • 360 Degree Feedback
  • Blogs
  • Chat / Messaging
  • Cultural Alignment
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Email Management
  • Embeddable Survey
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Event Calendar
  • Feedback Management
  • Goal Management
  • Goals
  • Health & Wellness Programs
  • Kiosk Survey
  • Leaderboards / Activity Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Mobile Survey
  • Multiple Question Types
  • Newsletter Management
  • Nominations
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Peer-to-Peer Recognition
  • Performance Management
  • Phone Survey
  • Photo Gallery
  • Question Branching
  • Question Library
  • Rewards Catalog
  • Rewards Points
  • Rewards Program
  • Site Intercept Survey
  • Skip Logic
  • Social Recognition
  • Social Sharing
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Telephony
  • Templates
  • eCards

SmartHub Latest Reviews

Automatically translated. Show original review

Easy to navagate round and find work news and information. Savings are fab!

4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Saving money, easy to access information

Pros: Savings! Especially like the instant loadable cards and vouchers. Like that the search searches for pages and savings. Works with mobile version very well; pages are easy to create and view/find;

Cons: Having to log in to site load money on cards (am aware can top by text). Should be easier I.e via an app. An app for the site would be useful. More features would be useful i.e create & amend the tabs/menus along the top; amend colours; more functionality-site is very 'boxy', have a page for forms, policies etc - the downloads area to the right of pages isn't user friendly for this type of page needed; the setting up of blogs is confusion-can't work it out; an email to me as admin when new offers/retailers & features become available; forms would be useful that the user can submit; a function where say, I can upload a new policy for new staff, and there is a function where the user can sign and date to say they have read and understood it, then recorded within the back system (save printing forms for 600 staff!); a catagloe of professional photos to use. Just a few suggestions!

Automatically translated. Show original review

Excellent quality, customer support is exceptional and its so easy to use!

5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Increase in colleague engagement and more control of our benefits platform.

Pros: The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed.

Cons: The reporting is a bit hit and miss, the data is there the reports just don't run sometimes! The customer support team however is reactive and resolve asap.