5 / 5 1 review

Average Ratings

1 review
  • 5 / 5
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 5 / 5
  • 5 / 5
    Value for Money

Product Details

Vendor Details

  • Trackin
  • Founded 2014

About This Software

Simplifies food delivery management from online ordering to last mile delivery to customer followup.

  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • For Courier Services
  • For Freight
  • For Restaurants
  • Gift Card Management
  • Menu Management
  • Online Ordering
  • Order Management
  • Order Tracking
  • Routing
  • Sales Trend Analysis
  • Scheduling
  • Signature Capture
  • Supports Loyalty Program
  • Surveys & Feedback

Trackin Latest Reviews

Automatically translated. Show original review

Trackin has been great so far

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A bit hard to start with, it quickly became our go to product!
Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far!
We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers!
It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed!
The customer support has been pretty responsive during weekdays and listened to our feedback so far.
I wish they could provide us with a mobile app but the online ordering already works on mobile.

Pros: Online ordering included with catering, on-demand drivers, customer support, print receipt ticket!

Cons: a bit hard to start