Who Uses This Software?

All Enterprises

Average Ratings

24 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • ManageEngine
  • https://www.manageengine.com/products/desktop-central/?utm_medium=ppc&utm_campaign=Desktop-Central
  • Founded 1996

About This Software

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

  • Activity Log
  • Anti Virus
  • Application Security
  • Automatic SKU Recognition
  • Automatic Scans
  • Behavioral Analytics
  • Capacity Monitoring
  • Central LM Server
  • Compliance Management
  • Copy Protection
  • Custom Patches
  • Device Management
  • Encryption
  • Event Logs
  • Hardware Inventory
  • History Tracking
  • IT Budgeting
  • Knowledge Management
  • License Management
  • Multi-Patch Deployments
  • Network Wide Management
  • Node Management
  • Online Activation
  • Patch Management
  • Portable License
  • Remote Access
  • Remote Protection
  • Risk Management
  • SLA Management
  • Sarbanes-Oxley Compliance
  • Scheduled Deployment
  • Scheduling
  • Self Service Portal
  • Service Desk Management
  • Signature Matching
  • Software Inventory
  • Subscription Services
  • Timing Rights
  • Trial License
  • User Activity Monitoring
  • Vulnerability Scanning
  • Web Threat Management
  • Whitelisting / Blacklisting

ManageEngine Desktop Central Latest Reviews

Automatically translated. Show original review

Not intuitive, Sometimes makes management easier

2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Comments: Easily remote into client computers. Inventory of software and hardware is super simple.

Pros: Cost, it is very inexpensive in this software category but you get what you paid for is true for DesktopCentral. Support is easy to get a hold of. Remoting into a clients PC to diagnose issues is dead simple.

Cons: The lack of feature updates and the constant releasing of additional software which you need to pay for makes management of a large network difficult due to the intention software fragmentation of features. If they were to combine and add more value to the base product rather than looking to squeeze every penny out of each new feature, this product would be a great product. Many times when you are analyzing why a patch isn't being deployed, it is due to other reasons when contacting support and they rarely help with a solution to solve 150 computers refusing a patch. Usually the answer is to just disable DesktopCentral client to run Windows update traditionally due to the inconsistency of the ManageEngine client.

Automatically translated. Show original review

Excellent product! Compared to other ME products also very few bugs. Support should be improved.

5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Huge time savings in supporting our end users!

Pros: - stable
- ease of use
- value for Money is excellent!!!
- covers (almost) all our endpoint management Needs
- steady improvement in functionality

Cons: Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!