Clear Spider

Clear Spider

4.5 / 5 26 reviews

Who Uses This Software?

We offer highly customized inventory management solutions for medium-sized business and large enterprises. Our basic system is perfect for small businesses to get started with inventory management.

Average Ratings

26 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Clear Spider
  • Founded 2001

About This Software

We serve large multinational enterprises to medium-sized businesses. Great for complex inventory requirements and specific industry needs. Our solutions are cloud-based and collaborative, so multiple users from various organizations can view and manage the inventory at locations around the world. Features include: VMI/CMI; Order, Production, Warehouse, and Shipping Management; RMA; Integration. Bring us your most complex inventory problems, and we'll solve them for you!

  • 3PL Management
  • Allocation
  • Back Order Management
  • Barcode Generation
  • Barcode Scanning
  • Barcoding
  • Barcoding / RFID
  • Catalog Management
  • Category Customization
  • Channel Management
  • Cost Tracking
  • Custom Labels
  • Custom Pricing Models
  • Demand Planning
  • Electronic Data Interchange
  • Forecasting
  • Import / Export Management
  • Inventory Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Overview
  • Item Management
  • Kitting
  • Label Templates
  • Location Control
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Picking / Kitting
  • Procurement Management
  • Product Categorization
  • Purchase Order Management
  • Purchasing
  • Quality Control
  • RFID
  • Receiving / Putaway Management
  • Receiving Labels
  • Recurring Orders
  • Reorder Management
  • Returns Management
  • SKU / UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Search / Filter
  • Serial Number Tracking
  • Serialized Inventory Tracking
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Transportation Management
  • Warehouse Management

Clear Spider Latest Reviews

Automatically translated. Show original review

Excellent Customer Service. Anytime there was an issue, the response was immediate. Good Training.

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: - Able to organize the Raw Material warehouse
- Streamline the Inventory Management Processes and Procedure
- Accurate Raw Material Reporting
- Issue and Receive Raw Material accurately and easily
- Labeling of Product

Pros: Clear Spider is a simple Inventory Management Application. Comprehensive, easy to use and very well organized Tool. It has many features, that are available if needed. For example you can generate, manage and administer POs both for receiving and issuing material.
A lots of inventory reports, which are easy to create and extract to different formats i.e. excel, pdf
It has the ability to track the material by multiple criteria such as location, bins, Product Codes and Type Etc.
It cab be used for Future planning and forecasting material requirement.
Clear Spider has a feature to Audit the transactions in multiple ways such as by type, users Etc.
It has the ability to generate Bar Coded Labels
Clear Spider ahs full blown Physical Inventory and Cycle Count feature, which has reduced our physical inventory time in half.
It has a provision to email POs, Orders, Reports
Very user friendly, Easy to administer. Excellent Security
There are lots of templates that are available for generation of reports
Configuration of the system is easy.
It is a cloud based system and Clear Spider has managed it very well as far as the Company data security is concerned.
It keeps the History of transactions, which can extracted.
In short it is simple, short, easy to use, well managed and comprehensive application for Inventory Management.

Cons: To generate new functionality and queries, which may be very simple in nature, you need to contact Clear Spider Technical Support.
Clear Spider is being used in a limited role in our company.

Automatically translated. Show original review

Clear Spider has created massive efficiencies and savings for my customers.

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CSI has created many efficiencies in our inventory management - most pertain to making inventory data digital and accessible across the company. The User/Company/Program relationship has been very important in our business because various business groups need ways to segregate their data from others. The order processes and to-do list assignments have created individual accountability in workflows where there was none before. The ability to heavily customize reporting features has allowed us to produce very specific (and valuable) reports to identify surpluses, compare performance of vendors to one another, easily compare pricing between suppliers and make informed decisions about our business that we simply didn't have the data available to make before. All of these elements equate to doing more work in less time and capitalizing on time and money savings that were otherwise unmanageable.

Pros: Clear Spider provides a deeply detailed and configurable inventory solution but allows the flexibility to use as much or as little as needed. This means that we can benefit from one product to manage something as simple as a department supply closet to a complicated parts management and procurement system for company assets. If the functionality you're looking for doesn't exist already, niche solutions can be designed and implemented to fit very specific business needs. Despite the high level of configurability, CSI is also the most stable application that I support.
Most importantly for our business, the level of customer service is outstanding. As an analyst that supports several applications for my company, I dread calling tech support for some applications and being met with endless automated answering services and then waiting several days for a response to an issue. My support contact at Clear Spider is one call away and works closely with me to maintain an understanding of my specific business needs.

Cons: The most negative feedback I get about CSI is related to the UI. Many of my customers use web applications with flashy graphics and animations, and some simply notice the difference between CSI and other applications that take advantage of updated CSS stylings / plugins. What people like about the UI is that once they've learned how a page works, most other pages follow suit (query parameters near the top of the page, a display button and results below). My customers are also interested in workflow graphics / animations showing them where an order is the in workflow process.
One drawback for customers has also been the learning curve when they're first exposed CSI. It's difficult for people to understand the relationship between items, transactions and orderlines at first. There are also many cases in which our users only need to use a fraction of the functionality provided (many of the configurable elements of an item are unused) and they wish they could permanently hide areas that are unused, such as unit of measure.